We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
+86 1062271109
[email protected]
wudaokou nanlu 10hao, haidianqu beijingshi
it took a little longer to arrive than described,but understandable at this time. it's am economic drone.so it is not comparable with a comp;ocated thing to handle,i was suprised at the quality of camera for this price.to learn and as the first drone is not bad
I am really like it,and my son loves it very much,I recommend this store.
I just got the product and tried it in my house. The product was shot very well and very stable
Received in 15 days from the order , batteries in perfect working status . Made a small test fly in relatively windy situation and the drone was stable . In the next days will try the camera and i'll update the feedback . Great store too .
Nice drone!!!!!!
This is my first time shopping on Aliexpress.The store is very friendly.its products are really good quality,and it packs the drone patiently.When I get the parcel,the drone works well.I especialy like it! I will return to this seller to buy more drones again!
awesome!!!!!!!!
excellent little quad for flying round the house, very stable and easy to control
It's a great drone. Has more power, fly time and oomph than the smaller drones I've tried which is great. It does take some practice so I suggest using it in an enclosed space until you get used to flying it or you may lose it in free space like some people have said. Bonus that it comes with extra propellers in case you crash it too many times. Great that you can use it to take videos with a smartphone as we live in a beautiful area and love to take videos of the landscape. All in all a great drone for the money.